Our Refund Policy

At Los Gorditos, we prepare every order with care and aim to deliver high-quality food every time.

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All sales are final. However, if there is an issue with your order — such as receiving the wrong item, missing items, or food quality concerns — please let us know immediately, and we will do our best to make it right.

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Refunds or replacements are granted at our discretion and must be requested within 1 hour of receiving your food.

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Orders placed through third-party delivery services must be resolved directly with that platform (e.g., DoorDash, Uber Eats).

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We do not offer refunds based on taste preferences or if you simply change your mind.

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If you have any questions about our refund policy, our food, or our website, reach out to us:

 

📧 losgorditosllc@gmail.com
📞 (312) 555-0198
🌐 www.losgorditos312.com